Q: 1. About Nanfang Pump Industry.
A: Nanfang Pump Industry Co., Ltd. was established in 1991. It is the earliest company in China to develop and mass produce stainless steel stamping and welding centrifugal pumps. The company was listed on the Shenzhen Stock Exchange on December 9, 2010. The stock abbreviation: "Southern Pumps" and stock code: "300145".
Q: Second, what are the core advantages of Nanfang Pump Products?
A: Using CFD simulation design, high efficiency, high efficiency area, especially stainless steel light pump series products, through the stainless steel sheet stamping process, and using resistance and laser welding technology, parts flow channel is smooth, good balance, high pump efficiency and operation smooth.
Q: Can you provide a quotation for the company's products?
A: Hello, thank you for your trust and support for Nanfang Pump. Our company has direct offices in more than 60 large and medium cities across the country. The offices under its jurisdiction are responsible for product quotation, selection and after-sales service. You can call the free service hotline 400-826-7722, or inquire the detailed contact information of each local office in the "Service Network" section of the official website homepage.
Q: Fourth, how about the quality warranty period of your products?
A: Our company's product warranty is strictly in accordance with relevant national regulations. The warranty period for the entire machine is one year. During the warranty period, users will enjoy free after-sales service. Outside the warranty period, they will provide paid after-sales service for life.
Q: Five, how do you guarantee the after-sales service of your company?
A: Our company has a perfect after-sale guarantee system, a wide range of service outlets, and is equipped with professional after-sales service engineers. Our products are covered by the National Warranty. Our company has a dedicated service hotline 400-826-7722. Technical staff are receiving Call back within 1 hour after customer service request and provide technical support. For customers who need on-site service, we promise to provide after-sales staff within 8 hours in our city with offices, within 24 hours in other cities without offices in the province, within 48 hours in other neighboring provinces, within 72 hours in traffic congested areas, We will be there to serve you on time.
Q: Six, how many offices are there in your country? What is the contact method?
A: In order to serve our customers better and faster, our company currently has direct offices in more than 60 large and medium-sized cities across the country and more than 500 professional service personnel to provide comprehensive services to customers everywhere. The detailed contact information of each office can be found on the "Service Network" section of the homepage of our website. (Http://yuzhongqz.com.cn/network/)
Q: VII. What is the general delivery time of your company?
A: Our company's delivery time commitment: the common specifications are CDLF16 and below. The delivery time is 5 working days, and the latest delivery time is 7 working days. If the local office has a spot, you can contact the local office to ship directly; The non-common specification products have a delivery time of 15 working days, and the latest delivery time is 20 working days; other models and special specifications can be determined by the office and the customer through consultation.
Q: Eight, we need to purchase your company's water pump, the transport medium PH9.9, which pump is more suitable?
A: Our pumps are generally made of stainless steel. The medium of PH9.9 is weakly alkaline and has a certain corrosiveness. Therefore, we also need to know the name, concentration, temperature, viscosity and other information of the conveying medium. After the technical review and confirmation, we will provide you with the most reliable solution.
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